Legal

Privacy Statement

RETO Matchmaking respects the privacy and confidentiality of all clients and applicants.

Information We Collect

Personal information collected through our website or application may include your name, age, contact details, civil status, background information, relationship goals, lifestyle preferences, and any other information you provide as part of the matchmaking process. We collect only what is necessary to provide our services effectively.

How We Use Your Information

Your personal information is used for the following purposes:

  • Membership review and applicant screening
  • Matchmaking services and compatibility assessment
  • Facilitating introductions with compatible matches
  • Cultural guidance and member support
  • Communication regarding your application and membership status

Data Protection

We take appropriate measures to protect your personal data from unauthorized access, disclosure, or misuse. Your information is stored securely and accessed only by authorized team members who require it to deliver our services.

Information Sharing

Your personal information is not sold or shared with third parties for marketing purposes. Member details are shared selectively with potential matches only when a compatible introduction is arranged and appropriate consent has been obtained — and only the information necessary for that introduction.

Session Confidentiality

All consultation sessions, interviews, and discussions with our team remain strictly private and confidential. We do not disclose the content of these conversations to third parties.

Your Rights

You have the right to request access to, updates to, or removal of your personal information at any time. To exercise these rights, contact us directly at support@retomatchmaking.com. We will respond to your request promptly and in accordance with applicable privacy laws.

Cookies and Analytics

Our website may use standard analytics tools to understand how visitors interact with our site. These tools may collect anonymous usage data such as page views and session duration. No personally identifiable information is captured through these tools without your explicit consent.

Agreement

By using our services or submitting an application, you acknowledge and consent to the practices described in this Privacy Statement. If you have any questions or concerns about how your information is handled, please reach out to us at support@retomatchmaking.com.